Enough is Enougn (sometimes)

People come to us every day looking for financial aid. They need oil for their home, assistance with rent or utilities, or help with medical bills. Some folks come back to us more than once, and it can be difficult deciding when to stop helping someone. There are times, however, when $5 in aid can be too much (when able-bodied, able-minded adults continue to make bad choices) and when $1,000 can be not enough (when kids or the elderly are victims of circumstances). We have policies in place to provide rough boundaries, but policies and procedures can also be barriers - we still must listen with a caring heart... and an attentive mind.